Return and Exchange Policy
We want you to love your BodyBlizz products! If you’re not completely satisfied, here’s how we can help:
1. Eligibility
Returns and exchanges are accepted within 3 weeks (21 days) of purchase, provided the item is in its original condition, unused, and in its original packaging.
2. Non-Returnable Items
Certain items, such as customized products, final sale, or clearance items, may not be eligible for return or exchange. Please refer to the product description for details.
3. How It Works
Ensure the item is unused, in original condition, and within the 3-week eligibility period.
Provide proof of purchase, such as your receipt or order number.
Follow the steps on our website to initiate the return or exchange.
4. Shipping Fees
Shipping costs for returns or exchanges are the responsibility of the customer. These fees will not be reimbursed.
5. Refunds
Eligible returns will be refunded to the original payment method, excluding shipping fees.
6. Exchanges
If you wish to exchange an item (e.g., for a different size or color), shipping fees for the replacement will also be charged, and the exchange is subject to product availability.
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